If you face any issues or want help related to any matter on Facebook then you should keep in touch with their support team. I will let you know how to directly contact Facebook team for any help. Asking for help is a simple process but it covers a good amount of length. That clearly means that you need to be patient and follow instructions as instructed by the help system.
There is a reason why Facebook Help works at a slow speed. There are billions of users of this social platform and I am pretty sure that millions of them are trying to get help on any related matter. Whether it is for any business or simple help related to anything on your profile, you need to go through a process.
There is no direct way of getting in touch directly with the help/support team. But, the good news is that you can contact them over the phone, email, social network and even by writing them a letter. The team is working 24/7 and you are likely to get a solution for any of your query within a day.